Reviews

EXCELLENT
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Based on 347 reviews
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Aled Rees profile picture
Aled Rees
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What lovely charming helpful people! Thank you for your kindness and for doing such a great job with minimal fuss. As a Welshman I can say this is the real America!
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Russell Clement profile picture
Russell Clement
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I felt like David taking on Goliath when someone hit us in a parking lot dealing with an insurance company that made a low-ball offer to settle on our vehicle that was a total loss. I received 5 star service from Holly, Heather, Janese and Kevin. If you're looking for an advocate who helps in in every step of the process, this is it.
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Max Poling profile picture
Max Poling
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I struggled for weeks with the insurance company after our vehicle was hit by another company. Iron mountain collision is the absolute best to work with! They took care of working with the insurance company so I didn't have to worry about it, got everything fixed even though it was extremely difficult to source parts and pieces, and we're always super friendly and courteous. I cannot recognize working with them more. I've now had two vehicles go through repairs with them including our F-150 lightning and Chevy 4500 box truck. These folks are great, kind and courteous.
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Diana L (Diana L) profile picture
Diana L (Diana L)
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Wow! Iron Mountain Collision was top notch! Exceptional customer service! Every interaction was positive, warm, and friendly. They were patient and clear in explaining the process and took great care in handling every detail! They made a stressful event (car accident) a lot easier to deal with! Kudos to the whole staff-especially Heather! I’m so grateful!! What a company!
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Brandon Henson profile picture
Brandon Henson
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They did AMAZING! Handled everything, every step of the way. I did not have to lift a finger. The repairs look better than my truck did beforehand. Really impressed! 10/10 I would recommend every time. They are on your team and you can trust they will get the best outcome, especially dealing with insurance. Can’t say enough good things! AND they detailed the inside. It felt like I was picking up a new car. Thank you, Iron Mountain Collision!
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Oslo Miranda profile picture
Oslo Miranda
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Wow!!!! What an awesome place of business!!! From Holly, Heather, to Kevin !!!! A Very generous company !!
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Hailee Bacon profile picture
Hailee Bacon
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During one of the hardest weeks of my adult life, the entire team at Iron Mountain showed up for my family in a BIG way. Kevin, Janese, and Holly made sure that our total loss insurance claim was handled well and quickly and efficiently. They protected us from an extra 4+ day wait for an inspection and made sure my insurance company came out timely. They had extremely efficient and thorough communication the entire time. I am so grateful my vehicle ended up in their hands. They know the insurance process so well and exactly how the insurance will handle your claim. I trusted them in a very difficult situation and they took great care of my family. They really stand up for the under dogs and mean business. 1184738 out of 5 stars.
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Tiffany Ottley profile picture
Tiffany Ottley
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Iron Mountain Collision has been instrumental in helping me with my total loss insurance claim. Beginning with the initial tow from the accident to the resolution process, everyone I’ve worked with has been kind, friendly, understanding, and helpful. Kevin has been like a mentor to me, coaching me throughout my insurance process and told me I could call him whenever I had a question—and he meant it! His encouragement helped me continue to stand up for myself to get a fair valuation on my car. Janese has been awesome to work with, especially when I had an unexpected issue come up. Thank you so much Kevin, Janese, and team for all you do to help the community!! I would highly recommend Iron Mountain Collision to anyone!
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Robert Emile profile picture
Robert Emile
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I can't say enough positive about the staff and the quality of craftsmanship of Iron Mountain Collision. The repair and paint resulted in a like-new appearance. The color match was superb, which is tough to do for red paint due to the many shades and pigments.The staff kept us up-to-date on the status of our Jeep Rubicon. The repair was completed quickly. The staff was very courteous and went out of their way to please. We are quite happy we found a collision/body repair shop that we can count on to get 1st-rate results at a reasonable rate. Many thanks to the folks at Iron Mountain. I highly recommend them for your auto body and paint needs.